If you are a client of mine and we talked about migrating your site to Cloudways (probably for performance reasons) or we are about to launch your new or redesigned website, here is a step-by-step guide with visuals on how to signup, setup, billing, and grant me access to your account.
If you are not a client of mine, this might still be helpful if you are looking to use Cloudways as your web host since their signup process is a little different than most traditional web hosting companies. You can also read about why I recommend them here.
Step 1: Click here to visit Cloudways and then click the “Start Free” button in the upper right
Step 2: Check your email to verify your account
Step 3: Fill out the form to create your account
You will not be ordering or paying for an actual plan just yet. Do not launch a server yet, either, I will take care of that part for you.
Step 4: Click on the user icon in the upper right and then click “Account”
Step 5: Click on the “Credit Card” tab and enter your credit card information
It’s very important to keep an eye on emails from Cloudways about billing. Occasionally, since they are overseas (Malta to be exact), it’s possible that your bank might deny a charge and they only give you a couple days to resolve before your service is suspended.
Step 6: Now to add a member to help manage your account (ie. me), click on “Team” and then the “Add New Team Member” button
Step 7: Enter new member details and set permissions as shown (or as otherwise instructed) and click “Add Member”
If you are adding me to your account per my request, I will provide you with my email address to enter here.
If you are my client, I will be notified that you have granted me access so that I can create your new server based on your hardware and server location needs. I’ll let you know if I need anything else from you.